- Rare cash formats like Draw and H.O.R.S.E.
- Great range of tournaments
- Every tournament draws massive players
- New instant $30 free bonus option
- Recently increased rake
- Predatory player and affiliate policies
- Does not limit HUDs enough
- Email-only customer service
PokerStars is also one of the most popular online poker sites in 2023. In addition, it is the most popular poker room in the world with players from all over the world and, thanks to its large player base, it continues to attract more and more new gamers. But what is the secret of this poker room? As the undisputed market leader, it has managed to attract nearly half of all the online poker players in the world, while all other providers have to share what remains. We have thoroughly tested this site in our current PokerStars 2021 review and gave a detailed description of what this particular provider is offering to real money. Here you can find out if the poker room is fulfilling its promises and if it really outperforms the competition as the player numbers suggest.
- The largest poker room in the world with a very large number of players around the clock.
- Largest selection of online poker tournament series
- Satellites to all major live poker events
- High safety standards
- Good and lucrative VIP Club offers
Software – 9/10
The huge number of players place the highest demands on the PokerStars team every day, yet the provider always manages to ensure a smooth gaming experience, even during peak hours. The site has modern graphics, and an attractive design, that can be personalized with individual avatars and skins for players.
Menu navigation is very clear and convenient. With a streamlined search function, you can quickly find tables for cash games and Sit & Go tournaments specifically to your taste. Playing at several tables is also possible and is particularly comfortable thanks to the freely selectable display sizes of the tables. Mac players will find something for themselves here too and can play with the provider.
Games offer – 10/10
It goes without saying that the largest poker room also needs to have a wide variety of game options to satisfy its many customers. In addition to popular poker games like Texas Hold’em and Omaha, there are nearly a dozen other options on the site that can be played for real money or in the free practice mode. Also, Omaha Hi Lo, Seven Card Stud , Seven Card Stud Hi Lo, 5 Card Draw, 2-7 Triple Draw, 2-7 Triple Low Draw, HORSE , Razzand Badugi Poker can be played here on a wide variety of stakes and with a no-limit, limit or pot-limit betting structure. With Zoom Poker there is an in-house version of the currently very popular Speed Poker, in which you are placed directly at the next table after each completed hand (even after a quick fold), so there are hardly any boring waiting times.
Expected Value – Equity
You will also get your money’s worth when it comes to tournaments. In addition to a wide selection of Sit ‘n’ Go tournaments, for which the required number of players can be found quickly at any time of the day or night, there are more tournament series available than anywhere else. You can take part in daily, weekly, monthly, and annual online tournaments, and in order to have a chance to get there you can participate in events or play the various qualifying tournaments. In addition, there are satellite tournaments with vanishingly small buy-ins for every live poker event, with which you can fulfill your dream and buy a ticket to one of the largest poker events in the world.
Player base – 10/10
The player base at PokerStars is definitely unparalleled. At peak times, over 100,000 people play poker here at the same time and up to 300,000 different gamblers play over the course of a day. Numbers that the competition can only dream of. As a lover of exotic poker variants, it will be particularly easy for you to quickly find a table with your desired stake level.
The provider’s competition is difficult to assess due to the large number of players. You can meet expert, average or weak players at almost any time of the day or night in any variant of poker and at any level of bet. However, there is no series of tournaments specifically for beginners on the site. Other offers such as a poker school are outsourced to the provider and can be found under IntelliPoker.
Bonuses and promotions – 6/10
The poor bonus program of the providers is the biggest criticism of the poker room. Neither the deposit bonus nor the current bonuses can match what most competitors offer. While some online poker providers offer a range of welcome packages with great deposit bonuses and many different free tournament tickets. Here you will find only a 100% match bonus of € 500, which also depends on the unfavorable conditions of the free spins. In addition, there are few regular bonus campaigns, they are rarely held, and, in our opinion, are not very profitable.
On the other hand, there is a good VIP program, as it enables rapid advancement without high investments, especially on the first three of the six customer status levels. With every level you climb, your sales generate more loyalty points. You can then use these to purchase material prizes, tournament tickets, or cash rewards.
Security – 10/10
The British provider has a gaming license from the Isle of Man and is therefore subject to EU regulations regarding real money gaming on the Internet. Gaming Labs regularly examines the random number generators of the virtual poker tables and has certified the poker site as fair and safe. As a novelty in the industry, the provider recently presented the “RSA Security Token”. This is a kind of electronic TAN generator that is sent to customers by post and generates the security codes that you need so that you can log into your poker account. With this online poker provider, you don’t need to worry, because both your customer data and your real money balance are well protected.
Mobile game – 10/10
The newest Poker Stars mobile app has the best quality and boasts a clear design, good graphics, and easy to use. Even the basic structure is impressive. And what you can find here in terms of built-in features and games definitely sets the standard for all poker applications. Here you can play Texas Hold’em as well as Omaha and Omaha Hi / Lo on Android and iOS mobile devices with No-Limit, Fixed, and Pot Limit options. Almost the entire Sit & Go program, online tournaments, and satellites are available, which users of the poker site can also access from their desktops. You can also play from devices at up to four tables at the same time.
Banking – 7/10
Although the poker room remains the best poker site in many categories, banking, unfortunately, leaves a lot to be desired. As a new player, you can make a deposit on your mobile device as well as on your PC using Visa or MasterCard credit cards, as well as through bank transfer or with various e-payment services such as Skrill or Neteller. The Paysafecard prepaid card, which is very popular in this country is also accepted. Unfortunately, some particularly popular and convenient deposit methods are missing, such as PayPal, Giropay, and Sofortüberweisung. Withdrawals are possible with almost all of the deposit methods offered and are usually processed quickly.
Customer Service – 7/10
Even though the provider’s support team is exemplary and e-mail inquiries are answered quickly and competently 24 hours a day, it lacks some of the communication options that are now standard in the industry. The poker site does not offer the possibility of contacting customer support via hotline or via live chat. The FAQ section, on the other hand, is large and helpful for issues that you can solve yourself.
Conclusion – 8.0 / 10
PokerStars’ online offering lives up to its reputation in many categories. The large player base ensures that you can also play more unusual poker options at the site any time of the day or night. The breathtaking variety of poker tournaments is also unmatched. The software runs smoothly and the poker room also provides a great mobile app that sets the standard in 2021. PokerStars’ online VIP program is also one of the best and currently offered to regular players. If you value good bonus offers, you are unfortunately at the wrong place. If you value good bonus offers, you are unfortunately at the wrong address. In this regard, there are numerous competitors with whom you can make a better cut in the additional credit given. Banking and customer service also have a few weaknesses, that one should work on to accommodate the large customer base. However the overall performance of the provider is very convincing.